Hunter Technical Group, LLC
ADMIN Support: contact@huntertechnicalgroup.com
Software Refund Policy – Digital Products (No Returns)
January 01, 2026
1. Overview
All software and digital products offered by our company are delivered electronically and are considered non‑returnable. Because digital items cannot be physically returned and access is granted immediately upon purchase, all sales are final.
2. No Refunds
We do not provide refunds, exchanges, or credits for any digital product once the order has been processed. This includes, but is not limited to:
• Software downloads
• License keys
• Digital tools or applications
• Subscription‑based digital access
• Upgrades, add‑ons, or downloadable content
By completing a purchase, you acknowledge and agree that you will not be eligible for a refund under any circumstances except where required by applicable law.
3. Product Access and Delivery
Upon successful payment, digital products are delivered instantly via:
• Direct download
• Email delivery
• Account‑based access
It is the customer’s responsibility to ensure that the email address and device used for purchase are accurate and capable of receiving digital content.
4. Compatibility and System Requirements
Before purchasing, customers must verify that their device, operating system, and environment meet the minimum system requirements listed on the product page.
We are not responsible for incompatibility issues arising from:
• Outdated hardware or software
• Unsupported operating systems
• User‑specific technical limitations
5. Duplicate Purchases
If you accidentally purchase the same digital product more than once, contact us within 48 hours. We may, at our discretion, issue a refund or credit only for duplicate transactions.
6. Defective or Inaccessible Products
If you experience issues accessing or using your digital product, we will work with you to resolve the problem. This may include:
• Re‑sending download links
• Re‑issuing license keys
• Providing technical support
A refund will only be considered if we determine that the product is defective and cannot be repaired or replaced.
7. Chargebacks
Initiating a chargeback without first contacting our support team is considered a violation of this policy. We reserve the right to dispute chargebacks and provide proof of delivery and product access.
8. Contact Information
If you need assistance with your digital purchase, please contact our support team at:
